Casual Brand Ambassador Field Team Leader
Job No:
SF7493
Location:
Melbourne
Join Our Team as a Brand Ambassador Field Team Leader!
Are you passionate about team development and delivering high standards in customer experience? We're looking for a dynamic individual to support our Operations Team and lead our Brand Ambassador Field Team. As the Field Team Leader, you’ll play a key role in coaching, training and developing the team, ensuring top-tier execution of client campaigns (mainly in a grocery environment) and maintaining operational excellence.
Key Responsibilities:
- Lead and coach Brand Ambassadors to continuously improve performance
- Assist with onboarding new team members.
- Conduct face-to-face briefings and training sessions to ensure high standards.
- Manage resources effectively to deliver professional campaign execution.
- Provide support to team members on store or product-related issues.
- Lead Event activations when needed.
- Communicate transparently with the Operations team and Regional Manager/Trainer.
- Ensure compliance with Strikeforce OH&S policies and HACCP guidelines.
Skills and Experience:
- Proven experience in team management and training within Brand Ambassador or customer service roles.
- Strong ability to motivate and engage a diverse team.
- Excellent problem-solving, planning, and organizational skills.
- Exceptional communication skills, both verbal and written.
- Ability to multitask, prioritize, and perform well under pressure.
Why Join Us?
- Be a part of an innovative and energetic team.
- Contribute to high-profile client campaigns.
- Make a direct impact on team success and client satisfaction.
Ready to take your career to the next level? Apply today and lead a team that sets the bar for excellence in the field!
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